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Body & Paint Operations Officer

2 weeks ago

Petaling Jaya, Malaysia Aiman Motor Sdn Bhd Full time

**Position**: Body & Paint Operations Officer

**Location**:Aiman Motor PJ (Proton dealership)

**Responsibilities**:

- Forecasts goals and objectives for the department
- Monitors technicians' daily productivity reports and corresponding payroll record
- Establishes and maintains good working relationships with insurance adjusters
- Establishes and maintains good working relationships with customers to encourage repeat business
- Gives fair estimates on costs and time required for body work
- Follows up on parts department orders to ensure parts availability and ensures availability of all required parts and supplies to complete repairs in a timely manner
- Monitors progress and completion of vehicles in the shop, ensuring that repair and safety procedures are followed
- Checks quality of completed work to ensure quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
- Handles customer complaints immediately and according to company policy
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties
- Prepares final billing for completed repair orders
- Controls accounts receivables for body repair work
- Ensures that proper safety equipment is available and being used by all employees in the body shop
- Ensures that the work areas and customer waiting area are kept clean
- Follows all attendance and punctuality standards with adherence to timekeeping standards
- Understands and follows all work rules and procedures and follows directions from immediate superiors

**Requirements**:

- Must be organized and punctual
- Well-presented and professional
- A high school qualification or equivalent
- Excellent verbal and written communication skills
- Proficient in Microsoft Office

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay