Sales Representative

**Job description**

**RESPONSIBILITIES OF THIS ROLE**:
**Effective management and customer relations**:

- Achieve the Sales objectives of the organization by effectively managing the customers.
- Identify the customer-brand matrix by doing appropriate profiting of the customers,

placing the right product for the right customer.
- To address and handle customer inquiries, including quotations, purchase orders, feedback, etc., ensuring alignment with the needs of both new and existing customers.
- Maintain the call average and visit frequency of customers as per the company standard.

**Product knowledge and promotion**:

- Promote the product with the tools given by the company to generate demand.
- Drive the business of focus and legacy brands.
- Promote, detail and sell product within assigned territory and/or segment.
- Track self/team progress against key performance indicators and sales plans.
- Prioritize and review daily sakes activities performed.
- Monitor the product availability and coordinate with respective departments to ensure smooth delivery/ fulfilment in meeting customer's needs.

**Planning and strategizing**:

- Implement sales plans and activities
- Effective planning for the sales achievement.
- Maintain the customer database.
- Monitor the Product return, stock, and Expiry at the different stakeholders in the territory
- Ensure the Product Availability at all places within the territory.
- Achieve quantitative and qualitative sales objectives.
- Responsible for overseeing daily activities and compiling essential weekly and monthly reports on sales progress upon request.

**Minimum Qualifications**:

- Minimum Diploma in a relevant field such as Business Administration, Marketing, Biomedical Engineering, Life Sciences or a related discipline.
- 2-3 years working experience, preferable with working experience in the related field is required for this position. Fresh graduate is encouraged to apply.
- Must possess own transport. (Valid driving license)
- Willing to travel outstation.
- Full-time position available.

**Knowledge / Experience / Skills**:

- Strong communication skills (both verbal and written).
- Proficient in English and Bahasa Malaysia, with strong command in both spoken and

written forms. Proficiency in Mandarin is considered advantage.
- Good interpersonal selling skill as well as presentation skills
- Able to handle and work under pressure
- Knowledge in using computer/MS Office (Word, Excel, PowerPoint, Outlook), is a
- Knowledge or certification in medical device sales, healthcare or related areas may be preferred.
- Displays foundational knowledge and understanding of the industry, market dynamics,

competitors, and customers.
- Demonstrate basic knowledge in assigned territories/products/ services and strong

selling skills
- Demonstrate strong communication and negotiation skills
- Demonstrate basic research and analytical skills.
- Possesses comprehensive product knowledge.
- Demonstrates effective problem-solving and decision-making skills.
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- **About Ideal Health Care Sdn Bhd**:
Established in 1999 by Dato' Seri Dr. Haji Haminnuddin Bin Haji Abdul Hamid, Ideal Healthcare Sdn Bhd (IHSB) is a leading player in the global medical device industry. Specializing in manufacturing and distribution, IHSB has gained recognition for its commitment to quality and customer satisfaction. With over 20 years of experience, the company recently completed the IHSB Centre of Excellence (COE), a state-of-the-art facility, showcasing its dedication to meeting the increasing global demand for its offerings. As a substantial supplier to the Ministry of Health Malaysia since 2005 and with a presence in over 20 countries, IHSB aims to be a renowned brand in the future.

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Cell phone reimbursement
- Company car
- Free parking
- Maternity leave
- Parental leave
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 2 years (required)

**Language**:

- Mandarin (preferred)
- English (preferred)