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Admin Clerk
2 weeks ago
**Job Title: Admin Clerk**
- **Job Summary**:_
As an Admin Clerk, you will play a vital role in supporting the credit recovery team by providing administrative assistance and ensuring efficient operations within the department. Your responsibilities will include handling administrative tasks, maintaining records, coordinating communications, and supporting the overall credit recovery process.
- **Job Descriptions**:_
**Administrative Support**:
1. Provide administrative assistance to the credit recovery team, including managing calendars, scheduling appointments, and organizing meetings.
2. Prepare and distribute correspondence, reports, and documents related to credit recovery activities.
3. Maintain and update filing systems, databases, and records related to debt collection efforts.
**Communication Coordination**:
1. Act as a liaison between the credit recovery team and internal or external stakeholders, including clients, debtors, and legal representatives.
2. Answer phone calls, respond to inquiries, and relay messages promptly and professionally.
**Documentation and Recordkeeping**:
1. Ensure accuracy and completeness of documentation related to debt collection efforts, including payment arrangements, correspondence, and legal documents.
2. Maintain confidentiality and security of sensitive information in accordance with company policies and regulatory requirements.
**Data Entry and Reporting**:
1. Assist in data entry tasks, including updating customer information, payment records, and collection notes in the company's database or CRM system.
2. Generate reports and prepare statistical summaries of credit recovery activities for management review.
**Customer Service**:
1. Provide courteous and professional customer service to debtors and stakeholders, addressing inquiries, resolving issues, and assisting with payment arrangements as needed.
- **Requirements**:_
1) Malaysian **ONLY**.
2) Min **SPM** and above.
3) Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
4) Excellent organizational skills with the ability to prioritize tasks and manage multiple assignments simultaneously.
5) Strong attention to detail and accuracy in data entry and recordkeeping.
6) Ability to work independently with mínimal supervision and collaborate effectively within a team environment.
7) Knowledge of debt collection practices, regulatory requirements, and confidentiality protocols is an advantage.
- **Salary Package & Benefits**:_
1) Basic Salary (Start on RM1,500.00 - RM2,000.00).
2) Annual Bonuses (Depend on performance).
3) Annual vacation package (For excellent performance employees).
- **Location**:_
Wisma Mutiara, Pudu, Kuala Lumpur.
- **Interested? Kindly please contact**_
**En. Ikhwan (013-7116395)**
Pay: RM1,500.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
Supplemental pay types:
- Yearly bonus
