Manager, Fraud Management

2 days ago

Kuala Lumpur, Malaysia Affin Bank Full time

Manager, Fraud Management

**Create the future with Affin You too can make a difference.**

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too.

**JOB PURPOSE**
- To assist Head Fraud & Authorization in managing and day to day operations.
- To lead the Fraud team (Issuing & Acquiring) to achieve operational efficiency guided by procedures and agreed SLA.
- Committed to meet SLA speedily and accurately with no compromise to quality and control (e.g. investigation SLA, monitoring etc.)
- To manage expectation and liaise with other parties (internal departments, regulator, mediation bureau, legal etc.) while abiding to regulation and SLA.
- To be able to offer solutions and guidance to the team on day to day jobs' issues / challenges.
- Manage reporting for internal and external parties related to investigation and monitoring cases.
- To ensure reported figures are correctly reported and submission adhere to the timeline. Provide recommendation with written memorandum on cases for negotiation, inclusive case with negligence or goodwill basis.
- To immediately update management on new modus operandi and action taken to mitigate the new fraud modus operandi.
- Mindful of legal implications and restrictions in execution of all work.
- Consistently look for betterment in operational efficiency of fraud operations.
- Provide on-going feedback and sharing of information with team on regular basis.
- Coordinate the strategy for team to monitor new MO, while planning the long-term resolution.
- Provide recommendation on the possible anti-fraud techniques and strategies.

Job ID JR101027

  • Manager-fraud-management

    2 weeks ago

    Kuala Lumpur, Malaysia Aeon Full time

    **Responsibilities**: To conduct desk and field investigation for both issuing and merchant acquiring fraud. - To identify gaps along the processes to minimize fraud risks.- Investigate and resolve any fraud cases with comprehensive findings and recommendations. - Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues. -...

  • Manager, Fraud Management

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AFFIN Group Full time 150,000 - 250,000 per year

    Create the future with Affin You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job...

  • Fraud Detection Manager

    2 days ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Fraud Detection Manager **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - Responsible for 24x7 Falcon & AAOP Fraud Alert performance of Detection Team. - Oversee shift schedule of Detection Team to handle 24x7 daily operations to achieve a high detection goal in accordance to the...

  • Head of Fraud Management

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time 120,000 - 180,000 per year

    Some careers grow faster than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.At HSBC, our purpose is opening...

  • Head of Fraud Management

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Bank Malaysia Berhad Full time 150,000 - 250,000 per year

    Some careers grow faster than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.At HSBC, our purpose is opening...

  • Head of Fraud Management

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time 72,000 - 144,000 per year

    Some careers grow faster than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.At HSBC, our purpose is opening...

  • Fraud Investigation Manager

    4 days ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Fraud Investigation Manager **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary**: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on...

  • Fraud Analytics

    2 days ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Fraud Analytics & Reporting Manager **If you are looking to excel and make a difference, take a closer look at us...** To control bank exposure to risk and financial losses through the process of authorizing transaction usage and overseeing fraud detection for Cards and Internet Banking. Responsible to analyze fraud trends / patterns & Modus Operandi for...

  • Manager, Fraud Investigation

    2 days ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Job Purpose Summary: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on effective risk management and adherence to...

  • Asst Manager, Fraud Investigation

    4 days ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Asst Manager, Fraud Investigation **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary**: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on...