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Brew Crew

3 weeks ago

Shah Alam, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time

_**Key Responsibilities**_

In this role, you will:

- Be a World Class Barista (& Tearista) serving our amazing customers. **You bring the passion, we provide the training**, and you share the best specialty coffee & tea with the customer.
- Guide customers through their coffee & tea experience from beginning to end providing exceptional customer service.
- Serve a full range of products from our famous beverages to delicious food and beautiful merchandise.
- Create meaningful moments - Share your knowledge, our heritage, and our sustainability practices with customers.
- Handle cash transactions honestly, efficiently, and accurately.
- Care about the safety & health of our Brew Crew and customers.
- Take pride in the appearance of your café, maintaining a clean and organized environment, in accordance with health and safety regulations.
- **Your Ingredients**_
- Our Brew Crew is _**fueled by curiosity**_. We embrace new ideas and experiences in the pursuit of bettering ourselves, our organization, and the customers we serve._
- Previous experience as a Barista or in a similar customer service role is preferred, however not required, as training will be provided in our Barista Academy.
- Ability to work in a fast-paced environment while maintaining attention to detail and quality.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work well both independently and as part of a team.
- Flexibility to work various shifts, including weekends and holidays.
- **Performance & Rewards**_

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- World Class training in our Malaysia Barista Academy
- Competitive Salary
- Performance & Attendance Bonuses
- Brew Crew discounts
- Career Journey with Individual Development Plans
- Flexible working hours
- Medical benefits

**Our ‘FROTH’ VALUES**

We believe in the **fundamental truths** that guide us through our daily lives:

- **F*RIENDLINESS**-* We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
- **R**ESPECT - We are inclusive and honour each other’s values, opinions, and diversity.
- **O**WNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
- **T**EAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
- **H**ONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

**Job Types**: Full-time, Part-time

Pay: Up to RM2,400.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a Valid Food Handling Certificate? (Compulsory - MUST ANSWER)
- *MUST answer.

If hired, when can you start?