Customer Service Representative

5 days ago


Petaling Jaya, Malaysia Startek Malaysia Full time

**We need your help to**:
feedback and other raising issued related to the company‘s products.
- To exceed customer’s expectation in terms of customer service & accurate information
- Work in a team to achieve your goals.
- Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions are needed.

**Your superpower will be**:

- Required language(s): English + Thai
- 1 year of working experience in the service industry will be an added advantage
- Fresh graduates are encouraged to apply - Full Training Provided
- Good command of computer skills / Microsoft Office
- Good typing skills

**The Perks**:

- Employment Pass (EP) provided
- Paid 1 way air ticket to Malaysia, airport pickup service
- 2 weeks hotel accommodation provided upon arrival
- Expatriate management and employee relations team to assist with acclimatization and support
- Excellent career opportunities to grow into supervisory and support roles
- Support to get low cost accommodation, nearby to office / walking distance
- Railway station (Ara Damansara LRT station) at walking distance
- Company shuttle van provided
- Domestic airport (Subang Airport), Shopping malls, Gym facilities, Cinema, Hospital & clinics, Restaurants

nearby the vicinity
- Medical insurance provided (extended to Spouse/Children in Malaysia) + Dental provided for employee

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,300.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)
- Thai (required)



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