Loss Prevention Supervisor

5 days ago

Shah Alam, Malaysia COURTYARD BY MARRIOT SETIA ALAM (TOP VALUE HOTEL SDN BHD) Full time

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/associates during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to associates.
Hotel managed by Marriott.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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