Direct Sales Advisor

2 weeks ago

Johor Bahru, Malaysia Astro Full time

WHY JOIN US?
- We practise a vibrant & energetic office culture.
- We provide opportunities for career advancement within the company.
- Good performance is always rewarded accordingly.

JOB RESPONSIBILITIES:

- Drive, Manage & Develop Sales: Acquire new and upgrade current subscribers by conducting/participating door-to-door activities, appointment, High Traffics Outlet booth sales and events to obtain potential referral solicitation in assigned territory. Demonstrate success in exceeding sales targets using consultative, solution focused sales approach.
- Grow & Develop Market: Systematically review assigned territory on a periodic basis and identify growth in existing market.
- Plan Sales Activities: To plan and implement activity as when the business requires to drive revenue and productivity.
- Leads Management: Effectively register customer leads into sales tool portal and effectively follow up on the obtained leads for sales conversion.
- Adhere to Internal Sales Processes: Oversee the sales team’s activities, build sales pipelines, accelerate closure of business opportunities, and gain customer commitment. Monthly archive of customer registration forms to be shared to HQ for documentation & warehousing.
- Customer experience: Ensure prompt fulfilment and maintain good relationship with stakeholders/subscribers. Effectively follow up with internal stake holders to make sure a sold product / service is delivered to customer within the promised timeline.
- Sales development: Upgrade and improve sales presentation and knowledge of products, services and rates through sales training and self-learn. Experience in executing sales activity based on data metrics to achieve the best sales result and customer satisfaction.
- Control and Monitoring Compliance: Comply to company’s procedures and policies.
- Churn Management: Acquire quality customers or upsell a product to an existing customer by recommending the right fit of product and affordability to achieve the best sustainability
- Advocate Innovation: Constantly driving, embracing new ideas & change for current/new process, environment & new system rollout. To change and prepare Direct Sales Advisors mindset to embrace the same.
- Adoption To New Enablers: Effectively learn the skills and knowledge in handling new enablers introduced by the organization.

**REQUIREMENTS**:

- Minimum SPM, Diploma or Degree
- Experience in service related industries.
- Sales background from FMCG or Direct Sales companies
- Good communication skills. Ability to speak and write good Bahasa Malaysia and English.
- Familiar with area of operation.
- High innovation and creative
- Passionate, curiosity to learn

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