IT Technician

**Responsibilities**:

- Provide client support and technical issue resolution on products and services.
- Diagnosing, troubleshooting hardware and software issues and repairing devices.
- Identify and correct or advise, on operational issues in client computer systems.
- Perform onsite service at clients' locations as and when required.
- To undertake any-hoc assignments as and when required.

**Requirements**:

- Knowledge in troubleshooting hardware and software.
- At least 1 year(s) of working experience in the related field is required for this position.
- Able to speak in English, Bahasa Malaysia and Mandarin
- Fresh graduate are welcome to apply
- A self-starter, responsible, analytical with good-attitude.
- Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
- Initiative, fast learner and confident.
- Experience and knowledge in Samsung products will be an added advantage.
- Applicants must be willing to work on rotational shift, weekend and Public Holiday.
- Applicants must be willing to work in 1 Utama Shopping Centre, Petaling Jaya, Selangor.

**Benefits**:

- Employee Shares Option Scheme (ESOS)
- KPI rewards
- Annual Bonus
- EPF, SOCSO, EIS
- Medical Claim
- Overtime Claim
- Annual Leave/ Medical Leave/ Wedding Leave, etc
- Staff Purchase Scheme
- Product Training: Apple/ Intel/ Microsoft/ APC, etc
- Oversea Trip: Asia, America, Australia, Europe
- Salary Review
- Twice per year

**Job Type**: Permanent

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Technical: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa Melayu (preferred)
- Mandarin (preferred)
- Tamil (preferred)

**Location**:

- Bandar Utama (preferred)

Work Location: In person