Clinic Assistant

Receptionist Duties & Patient Care
- Greeting patients and attending to them as soon as they come into the clinic and handling patients with utmost care and importance.
- Ensuring patients cards or treatment chit are prepared correctly according to SOP
- Registering patients at the counter with utmost care and good customer service
- Keeping the registration counter neat and tidy while maintaining clinic’s image
- Filing and retrieving of patient cards ensuring filing system is followed and maintained for easy retrieval to minimize filing errors and misplaced/missing cards
- Keying registered patients’ visit into the IQRIS system with minimum error for accurate data and mínimal error
- Answering the telephone and providing accurate information to the caller

Clinical Duties and Assisting Doctors
- Assisting the doctor while he is giving treatment and ensuring consultation and treatment are given smoothly to meet patient’s satisfaction
- Assisting the patients for doctors examination by ensuring patient feels comfortable in the room
- Ushering in patients into the consultation or treatment room with concern and welcome feeling
- Keeping the doctor’s room tidy and neat for consultation - cleaning it up if necessary, to ensure the environment looks pleasant for the patients
- Chaperoning doctors, especially for fmale patients and ensuring sensitive issues are handled correctly
- Handling specimen for lab testing according to procedures with safety measures taken without slip-ups
- Filing lab test report or hospital reports into patients file/card correctly and without any slip-ups after doctor review the lab report
- Preparing for lab test reports by ensuring forms are filed correctly and specimens are sent out with proper identification

Treatment Duties
- Preparing medical instruments for sterilization and handling after sterilization in accordance to safety precautions and abiding to safety rules
- Handling medical equipment such as ECG, Ultrasound or X-ray with proper techniques and professionalism, ensuring safety precautions are taken always
- Ensuring sufficient supply of gauze, cotton and other medical consumable for clinic usage when needed, that medical supplies are available at all times
- Destroying used syringes and needles before disposal when necessary, ensuring safety measure taken during disposal
- Assisting doctors during minor surgery and giving treatment when necessary, ensuring patient’s welfare is always upheld
- Coordinate medical checkup for patients by ensuring patients are comfortable throughout the process
- Doing dressing for patients as and when required by ensuring proper technique is used

Dispensing Duties
- Dispensing drugs as prescribed by the doctors with the right drugs and dosage given out with correct instruction on dosage, duration and methods clearly stated
- Inquiring from the patients regarding allergies to medicines, ensuring allergic medicines are not dispensed
- Preparing and labeling plastic bottles for medicines/mixtures with proper bottles
- Pouring medicines/mixtures into smaller bottles, ensuring medicines are available at all times without wasting time
- Keying in drugs prescribed into CMS for records and for charges
- Ensuring sufficient bottles, cream and pill containers in the dispensary, that stocks are available at all times
- Issuing receipts, M/Cs and cash chit when necessary and correctly issued with copies stored for further use
- Collecting cash on behalf of the clinic that cash transactions are recorded and done correctly

Others
- Support and perform any other tasks as and when assigned by the immediate supervisor or Management by Performing the task to the best of one’s ability as and when required

**Job Types**: Full-time, Permanent, Contract

Pay: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay