Key Account Executive

**Summary**:
4 The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine. Patients are the inspiration behind everything we do. Now, more than ever, we need to be bold together to continue the pursuit of finding cures for patients and reimagine medicine for cancer and blood disorders. As Key Account Executive handling Lipids and managing Central, you will be responsible for achieving sales targets and promoting the products to medical practitioners and allied health care professionals; for a specific account, product or a given territory in a specialty area.

**About the Role**:
**Your Responsibilities**:
Your responsibilities include, but not limited to:

- Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives. Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales
- Provide Key account/hospital network support, market access support, including referral networks. Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
- Achieve agreed contact, coverage and frequency targets through various communication channels. Ensure customer satisfaction and best in class customer relationship. Ensure the accurate and timely completion of all reports
- Handle enquiries and complaints quickly and professionally and in accordance with company procedures. Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives.
- Provide input into effective use of promotional funds and territory sales forecasting. Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices.
- In case of a Manager/ Leader; the person is responsible for the sales planning; target; reporting; and knowledge of the team/account and of himself/herself.
- Develop customer development strategy, dedicated account action plans for assigned accounts, aligns on account objectives and executes.
- Execute plans / activities like customer events, sales & marketing campaigns, sales presentations necessary for assigned accounts to achieve agreed objectives. Analyze market situation including competitive intelligence activities on key accounts and key competitors

**Minimum requirements**

**What you’ll bring to the role**:

- Degree in Life Sciences, Pharmacy, Biomedical or other related discipline.
- Sales in Healthcare / Pharma / related business with proven track record in pharmaceutical sales
- Excellent KOL management skills needed; Experience handling CV portfolio
- Key account management experience; Market Knowledge and Network is desirable
- Able to understand changing dynamics of Pharmaceutical industry
- Proficient and fluent in English (spoken and written), with good interpersonal and communication skills.
- Digital & Technology Savvy

Division

International

Business Unit

Pharmaceuticals

Location

Malaysia

Site

Selangor

Company / Legal Entity

MY01 (FCRS = MY001) Novartis Corporation (Malaysia) Sdn. Bhd. (19710100054)

Functional Area

Sales

Job Type

Full time

Employment Type

Regular (Sales)

Shift Work

No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.