Front Office Assistant

5 days ago


Johor Bahru, Malaysia Fives Hotel Full time

**Responsibilities**:

- Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.
- Maintain accurate records, handle transactions, and provide administrative support to the Front Office Manager.
- Resolve guest complaints, escalate complex issues, monitor front desk security, and follow procedures for emergencies.

**Qualifications**:

- SPM or equivalent.
- Fresh graduates are encouraged to apply, training will be provided.
- Excellent customer service and communication skills.
- Applicants must be willing to work in Johor Bahru.

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Work Location: In person



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