Security Guard

To ensure that only on - duty employees are allowed to enter the hotel premises.
- To ensure that off duty employees are not allowed entry without permission of the department head concerned. Should permission be granted, the staff shall record on the ‘off duty staff movement log book.
- To ensure that no ex-employees enter the hotel premises without approval of the Human Resources Manager or Security Manager or Duty Manager.
- To report and detain any hotel staff other than those authorised to be on the floor.
- To ensure that no hotel property to be taken out without proper authorisation from the relevant Head of Department.
- To ensure that on duty employees intending to leave the hotel premises on specific purpose e.g. going to bank, etc. shall produce written approval or “Employees movement form” to be filled by the department concerned
- To ensure that the day to day routine relating to search of employees’ parcel must be strictly adhered to.
- Ensure that unauthorised employees, off duty employees and ex-employees do not loiter of frequent the Lobby Area.

Contractors, vendors and visitors movement
- To ensure that contract workers shall be given “contractors” ID tag in exchange for his identity card The contract workers must be escorted by the Engineering staff to the said working areas
- To ensure that all outsiders who have been issued ‘Visitors, Contractors and Vendors” passes to surrender the same, upon leaving the staff entrance/exit point even for whatever reason.
- To ensure all visitors, especially contractors and suppliers wear proper shoes upon entering the hotel premises.
- To ensure that all suppliers and their workers are issued with ‘Vendor’ passes in exchange for their identity card before they are allowed to enter the hotel premises
- To ensure that vehicles coming into the loading/unloading bay area are properly parked so as not to cause any traffic congestion.
- To stop any vehicles from entering the loading bay area if the area is already been parked with other vehicles.
- To ensure that vehicles are properly parked while waiting for turn to enter the loading bay areas.
- To ensure that no hotel property is being taken out without authorised documents duly issued.
- To do random checks on garbage truck leaving the loading bay area.
- To prevent anybody loitering around the hotel area.
- To ensure that no undesirable character enter the hotel premises
- To ensure that no outsiders including relatives, families or friends of hotel’s employee to enter the hotel premises without permission from the management.
- To ensure any job seekers that comes to the hotel to be given hotel telephone number and ask them to contact Human Resources Department for further appointment.

Guest floor
- To perform the duty of a prowler on the guests floors.
- To stop unauthorised person(s) from entering the guests rooms or loiter along the corridors of the guests floor. This includes hotel staff other than those authorised to be on the floor.
- To ensure that all guestroom doors are properly locked and secured.
- Do not enter any guestroom other than for purpose of ascertaining an emergency situation such as fire.
- To ensure that all floor pantry rooms are locked/closed and secured.
- To ensure that all fire extinguishers and fire hoses are in good working order.
- To ensure that all fire warning system (break-glass, sprinkler valves, smoke detectors) are in proper condition.
- To ensure that the fire emergency doors and staircase are not obstructed.
- Articles found on the guest floors to be handed over to housekeeping and description of articles to be recorded in the “Lost and Found” register book.
- Be alert for any sign or smell of smoke or any other danger signals emitting from guestrooms.
- To collect all doorknobs breakfast request menus and send them down to Room Service.
- To collect any key left in the keyhole of the guest room and hand them to the Front Office and reports to the Security Control Room for record purposes.
- To prevent any form of soliciting by prostitutes or pimps.
- To monitor movements of prostitutes who are in the company of room guests

BE PART OF OUR TEAM
Hatten Hotel Melaka is a 704-room Business Class Hotel, strategically located at Bandar Hilir Melaka, close to the UNESCO Historical and Heritage sites and the busy Dataran Pahlawan shopping mall, right in the heart of the city, making it the perfect choice for the discerning traveller.

What is Hatten Hotel
Melaka's Most Vibrant Address

What we represent to our guests
An iconic full service 5-star brand committed to delivering outstanding value, convenient location, memorable family moments and personalised experiece that goes the extra mile for families, leisure and business travellers.

Our Tagline
Memorable Moments in the Heart of Melaka

Our Philosophy
Hatten Hotel Worldwide is in the business of bringing people together to generate beautiful memories, memorable moments and enduring exper