Executive, Sales Administration Support
13 hours ago
**Location**:Petaling Jaya, MY, MY**Job Summary**
The Executive, Sales Administration Support assists the day-to-day Finance related operations of all retail businesses, back ends.
**General Responsibilities**
**Financial Operations Support**
- Coordinates reclass balances from suspense account to customer account.
- To monitor and keep AR Ageing report up to date.
- Analyze customers’ payment performance and check for potential credit risks to mitigate potential payment defaults.
- Analyze and follow up on monthly claims submission for the clients.
- Follow up on the payments from internal stakeholders to ensure the daily sales are smooth without blockages.
- Work closely with internal stakeholders to ensure customers on collections and reconciliation of balances accurary and timely recovery of payments
- Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
- Think holistically about operations performance to identify business opportunities to better support digital business.
- Engage business stakeholders to elicit, analyze, prioritize, validate, document, and communicate standard operation procedures.
- Perform assessments and analysis on existing data ecosystems to identify, propose and implement solutions to enhance quality, consistency, efficiency.
**Functional Skills and Knowledge**
- Proficient Microsoft excel and word skills
- Plus, point if familiar with using SAP
- Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels
- Ability to multitask, to prioritize them and meet deadlines.
- Excellent presentation and written communication skills with strong personal skills. and communicate clear and concisely
- Act as a go-to problem solving for all AR issues and be the bridge between the team and Credit Control team upon any issues and filing Agile in implementing fast-paced online environment onto DKSH
- To be able to be a role model and lead the operational finance team by example
- Demonstrate ability to work and collaborate in a team
- Proactive, responsible, organized, and able to work independently
- Strong in critical thinking skills
- Fluent written & verbal communication skills in English
- Good problem solving and root cause analysis skills
- Ability to work in a regional matrix and with stakeholders on a variety of levels, enforcing standards and guidelines
**Education**
Diploma/Degree in Business Administration, Accounting, Finance or related disciplines.
**Work Experience**
- Prior experience in a company known for FMCG operations related or doing operation finance to a logistic company is a strong plus.
- Minimum 3 years experiences in a similar roles.
- #LI-MY1
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