Solution Sales Specialist

3 days ago

Kota Bharu, Malaysia Cxl executive Full time

Working Day: Sunday to Thursday

Time: Office Hours

Company: E wallet

**Salary**: RM 3,000 To RM3,500

Onboard new merchants onto the Boost platform via Self Registration portal.

Work collaboratively across the organisation with Customer Service and Onboarding team to optimize and scale current processes.

Implement new initiatives to enhance the tracking reliability of Boost merchants and understand merchant behaviour.

Work with the Customer Service team to problem-solve merchant related issues such as rejected documents and proactively implement solutions to prevent future recurrences.

To manage POSM’s to be sent out the merchants once they have been approved for Boost.

To assist in sending POSM’s to agency that are involved in conducting maintenance for Boost merchants.

To conduct/escalate primary deployments for Cash, POS, & TPA merchants.

To assist on reverse collections of TPA terminals.

Improve SLA on quotation, invoice, PO submissions.

Create a memorandum and follow ups on payment status.

**Job Requirements**:
Bachelor’s degree or fresh graduate.

Good track record with setting up processes and improving productivity.

Excellent with Microsoft Excel & PowerPoint functions.

Highly motivated problem solver able to identify issues and provide solutions in a fast-paced start-up environment.

Excellent verbal and written communication skills.

Strong attention to detail.

Willing to work independently and under pressure.

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,500.00 per month

**Education**:

- Bachelor's (required)

Work Location: In person

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