IT Manager
7 days ago
KyoChon is an international brand of F&B with 1,400 stores in its native South Korea. Since 2013, Kyochon Malaysia has grown to 38 stores nationwide in Malaysia and is gearing itself for massive growth in the next 5 years.
We believe that technology will power the future of F&B and our early investment into tech and systems will give us a competitive edge well into the future. We are looking for passionate IT professionals who love to challenge the status quo and love experimenting with technology and leading edge solutions.
**Responsibilities**
Support the organisations IT requirements (hardware and software) needs including but not limited to:
- Setup and installation of POS system and support software across the company’s stores.
- Assessing the business needs of the company and suggest IT solutions that improve the effectiveness and efficiency of workflows.
- Determining the hardware requirements of each site and arrange for their procurement.
- Create and manage user accounts in Microsoft 365.
- Documenting solutions and create trouble-shooting procedure manuals for common technical issues for stores to follow.
- Acting as the key contact person for all system trouble-shooting and resolution with vendors and support teams.
- Ensuring the right policies and systems are established and in place to protect and safeguard all information technology data.
- Ensuring all IT assets are properly accounted for, recorded in a register and regularly audited.
- Managing and administering users including creating, terminating of user IDs, assigning user rights and access, etc.
- Supervising junior IT executives and interns, including coaching and training.
- Play an active role in supporting day to day operations of existing stores (by on-site/remote).
- Assist in technical deployments for new stores expansions (across Malaysia).
- Assist in ensuring all IT assets are properly accounted for, recorded, and regularly audited.
- Managing and handling Windows and macOS/iOS platforms.
- Performing any other tasks assigned by superior/management.
Pay: RM6,000.00 - RM8,000.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Experience**:
- handling POS and ERP systems: 1 year (required)
- Microsoft 365: 1 year (required)
Expected Start Date: 02/01/2025
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