IT Helpdesk

**Position** : IT Helpdesk (System Administrator)

**Basic Salary** : RM 2,800 - RM 3,400

: RM 100 Monthly Transportation

: RM 200 KPI’s (Based on quarterly performance)

**Location** : Bangsar South, KL

**Working Hours** : 9.00am - 6.00pm (Monday - Friday) (Follow Singapore working calander)

**Responsibilities**
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Requirements**:

- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- **_Fresh graduate are encouraged to apply_**

Remark: Following Singapore Public Holiday. Will compensate by Replacement Off Day or compensate based on salary