Assistant Sales Manager

5 hours ago


George Town, Malaysia Citadines Connect Georgetown Penang Full time

Create sales opportunities
- Qualify and develop sales leads
- Participate in relevant industry events, trade exhibitions and sales trips for networking and lead generation
- Manage sales channels to optimise sales
- Monitor customer acquisition programmes

Manage sales activities to achieve sales
- Handle escalated guests' and/or customers' enquiries and requests
- Develop consultative selling and upselling strategies to identify guests' and/or customers' needs and increase
sales
- Review recommendations of products and services to match guests' and/or customers' needs
- Conduct property inspections for clients
- Prepare and present sales proposals and quotations
- Conduct negotiation of sales contracts
- Lead follow-up with customers to close sales
- Prepare customised sales contracts in accordance with agreed terms and conditions

Manage client relationships
- Collaborate with relevant departments to meet guests' and/or customers' requirements in the sales contracts
- Develop action plans for guests' and/or customers' requests that deviate from signed sales contracts
- Lead resolution of escalated guests' and/or customers' feedback and concerns
- Review guests' and/or customers' feedback to propose improvements to enhance product and service offerings
- Develop measures to enhance guest and/or customer retention and loyalty

Pay: RM4,000.00 - RM4,600.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 2 years (preferred)

Application Deadline: 02/03/2025



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