Administrator for Music Academy
2 weeks ago
**Key Responsibilities**:
**1. Scheduling and Attendance Management**:
- Maintain and update the student and teacher scheduling calendar with precision.
- Accurately record and manage student attendance.
- Communicate scheduling changes effectively with parents and teachers.
**2. Customer Service**:
- Serve as the first point of contact, welcoming students, parents, and visitors with professionalism and warmth.
- Provide accurate information and guidance regarding academy programs and policies.
- Handle payment transactions efficiently, including issuing receipts.
- Clearly explain academy policies and procedures to parents and students.
- Foster a positive and professional atmosphere in the front office and studio.
**3. Administrative Operations**:
- Maintain and organize student records, including attendance and payment details.
- Oversee student registrations and class schedules.
- Prepare invoices and send timely reminders for payments.
- Ensure the studio remains clean, tidy, and presentable at all times.
- Input and manage data in internal systems with accuracy and attention to detail.
- Perform general administrative tasks to support staff and ensure smooth operations.
- Assist in the planning and execution of academy events.
- Ensure the smooth day-to-day running of the academy by anticipating needs and taking proactive action.
**Qualifications and Skills Required**:
- Fluency in **both English and Mandarin** to effectively engage with Mandarin-speaking clients.
- Strong organizational and time-management abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Prior experience in administrative roles is preferred but not essential.
- A background in music or familiarity with music education is an advantage.
- High attention to detail and the ability to work independently with mínimal supervision.
Working Days: Monday - Friday
Working Hours: 11.30am - 8.30pm
Location: Mont Kiara, Kuala Lumpur
Pay: RM2,500.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- English (required)
- Mandarin (required)
Work Location: In person
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