Bursar Executive

**Job Purpose**

**Key Responsibilities**
- Negotiate payment plans in accordance with university policy and within student affordability limits.
- Maintain accurate and up-to-date records of all collection activities, agreements, and communications.
- Follow up regularly with students who have committed to payment plans to ensure timely payments.
- Work closely with the Finance and Student Affairs departments to resolve disputes or issues related to billing.
- Provide regular reports on collection progress and outstanding amounts.
- Recommend cases for legal action or further escalation when necessary.
- Ensure all communications are conducted professionally, ethically, and in accordance with data protection regulations.
- Meet or exceed monthly collection targets to qualify for performance-based commissions.

**Requirements**:

- Minimum SPM/STPM; Diploma or Degree in Business Administration, Finance, Accounting, or related field is an advantage.
- Proven experience in debt collection, credit control, customer service, or sales will be preferred.
- Excellent communication and negotiation skills in both English and Bahasa Malaysia; Mandarin is an added advantage.
- Strong interpersonal skills and ability to remain professional and patient under pressure.
- Good organizational and time-management skills.
- Computer literate with proficiency in Microsoft Office (Excel, Word).
- Self-motivated and target-driven with a strong sense of accountability.
- Fresh graduate are encourage to apply.

**Job Types**: Full-time, Permanent

Pay: RM2,200.00 - RM2,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person