Retail Sales Associate

1 day ago

Putrajaya, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

As a retail sales associate, you will be the face of our client's brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:

- Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
- Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
- Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
- Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
- Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
- Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
- Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
- Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
- Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

**Job Requirements**:

- Good interpersonal and communication skills to interact effectively with customers and team members.
- Ability to work a flexible shift schedule, including weekends, public holidays, and occasional evenings.
- Basic math skills for handling cash and managing sales transactions accurately.
- Must have at least SPM; with sales or service experience.
- Must be able to speak in English & Mandarin (ideally).

**Additional Details**:

- **Salary Range**: Up to RM2600.00 + OT
- **Entitlement for commission**: Yes
- **Working Hour**: 6 days per week + 8.5 hours per shift with 1 hour lunch break
- **Headcount**: 2
- **Location**: IOI City Mall

**Job Type**: Permanent

Pay: RM2,000.00 - RM2,600.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person

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