Guest Experience Manager

**JOB SUMMARY** The Guest Experience Manager ensures guests feel welcomed and cared for during their stay, with a focus on Mandarin-speaking guests to cater to our increasing tourist arrivals from China. **CANDIDATE PROFILE** 2. Education and Experience - A minimum 2-years’ experience in guest experience management in the hospitality industry. - A...

**Additional Information** **Job Number**25172522 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all...

Join us at KAITE Property Management, a wholly owned subsidiary of Berjaya and one of Kuala Lumpur's fastest-growing hospitality companies. We specialize in managing premium short-stay homes in the heart of the city, delivering exceptional comfort, seamless stays and memorable guest experiences.Key Responsibilities:1. PMS & Channel Manager OperationsManage...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Job Description *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

**Job Number** 24029888 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 23125529 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Additional Information** **Job Number**25015493 **Job Category**Rooms & Guest Services Operations **Location**The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

**Job Number** 24053768 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...