Receptionist

7 days ago

Perai, Malaysia Ixora Hotel, Penang Full time

Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs efficiently and accurately.
- Providing front desk services to guests.
- Assigning correct rooms and taking care of administrative duties.
- Delivering mail and messages as required
- Processing guest payments.
- Coordinating with Porters Service and Management.
- Being a source of information to guests on various matters such as hotel facilities, services, and local areas, key areas of tourist interest, main industrial area, etc.
- Handling meal and beverage requests as required in the absence of Straits Café Staff
- Handling of general and unique requests to provide a positive outcome.
- Diffusing conflict or tense situations with guests
- To use and record information as required, for follow up in the front office circulation log book and to fulfill guest requests according to the reservation record and guest history.

**Job Types**: Full-time, Permanent

Pay: RM1,900.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person

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