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Customer Service Representative

3 weeks ago

Kuala Lumpur, Malaysia Talentasia Consultancy Full time

We are Looking for **NATIVE JAPANESE** speakers for **CUSTOMER SERVICE REPRESENTATIVE ROLES.**

**Location : Kuala Lumpur**
**Start date : Start Immediately**
**Shift schedule : Rotational shift**

Requirements:

- Fresh graduates or 1 year
- Responsible for handling calls and providing customer support
- Identify and relate with various customer needs and scenarios
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required SALES metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook

NativeJapanese
Language
CustomerService
Japanese

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM9,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you able to start immediately?
- Are you willing to work on shift?

**Education**:

- STM/STPM (preferred)

**Language**:

- Japanese (preferred)