Customer Service Executive

**About Us**: Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, **Bjak.my**, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in...

Position Title: Branch Manager Location: Sunway Pyramid Working days: 6 days in a week Working hours: 10:30am - 7:30pm **Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance) **Requirement** - Required language(s): English, Bahasa Malaysia. - Effective oral and written communication skills - Flexibility, goal-oriented and highly organized - Prior...

Managing the customer service department and ensuring that all employees are performing their duties effectively. - Providing leadership to the customer service team by setting a good example for other employees. - Ensuring that all customers have a positive experience when interacting with the company by handling issues in a timely manner. - Overseeing the...

**Responsibilities**: - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for the Company to ensure smooth running of daily operation. - To efficiently handle inbound and outbound customer call inquiries as well as...

**Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure timely communication,...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

1. To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). 2. To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. 3. To effectively manned the...

**Responsibilities**: - Attend outbound & inbound calls. - Provide good services to meet customer's expectation and handle complaints. - Perform telesales to promote product. **Job Requirements**: - **Fresh Graduate are welcome to apply**. - Min SPM, Diploma and Degree in any field. - Min 1 year Customer Service experience will be an advantage. **Job...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**RESPONSIBILITIES**: - Coordinate order processing, delivery, and returns of customer orders. - Coordinate with other teams on the execution of brand, marketing, and e-commerce activities. - Ensure the fulfillment of customers' orders via store pick or delivery service - Manage a diverse service environment. - Manage the operations for good service. -...