Cashier Catering Assistant

4 days ago

Petaling Jaya, Malaysia SHF Services (M) Sdn Bhd Full time

**Customer Service**:

- Greet customers warmly upon arrival.
- Provide excellent service by assisting with clients
- Address any customer concerns or complaints in a professional and courteous manner.
- Ensure a pleasant dining experience for all clients.

**Payment Processing**
- Accurately process all forms of payment (cash,QR Payment & Vircle Card) using the point-of-sale (POS) system.
- Issue receipts and process refunds when necessary.
- Balance the cash register and ensure all transactions are accounted for at the end of the shift.

**Order Management**:

- Take customer orders and input them into the system.
- Verify the accuracy of orders before processing payments.
- Ensure proper communication with kitchen and service staff to ensure timely and correct delivery of orders.

**Cash Handling & Record Keeping**:

- Handle cash transactions and provide accurate change.
- Keep track of cash, Vircle card, and other payment types.
- Maintain accurate records of transactions and report any discrepancies to the supervisor.

**Cleanliness & Organization**:

- Maintain a clean and organized cashier station.
- Follow health and safety regulations to ensure cleanliness in the work environment.
- Ensure proper stock of receipt paper and other cashier-related supplies.

**Team Collaboration**:

- Work closely with fellow team members to ensure smooth operations.
- Support other departments in tasks when needed, including serving customers or assisting in restocking.

**Skills & Qualifications**:

- **Education**: High school diploma or equivalent. Further education or certifications in hospitality or customer service is a plus.
- **Experience**: Previous experience in cashiering, customer service, or food and beverage roles is preferred.

**Skills**
- Strong communication skills and the ability to interact with customers in a friendly and professional manner.
- Basic math skills for handling cash and processing transactions.
- Attention to detail and accuracy in order taking and payment processing.
- Familiarity with POS systems and cash handling.
- Ability to multitask in a fast-paced environment.

**Attributes**
- Friendly, approachable, and customer-oriented.
- Positive attitude and teamwork skills.
- Reliable and punctual.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Parental leave
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Attendance bonus
- Overtime pay

Work Location: In person

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