Facilities Coordinator

**Facilities Coordinator (Technical Experience Preferred)**

**Job ID**
- 220973

**Posted**
- 21-May-2025

**Service line**
- GWS Segment

**Role type**
- Full-time

**Areas of Interest**

Engineering/Maintenance, Facilities Management

**Location(s)**

George Town - Pulau Pinang - Malaysia

**Work Location: George Town, Penang**

**Required to oversee multiple sites in northern region**

**Working hour: 8.00 AM to 5.00 PM**

**Purpose of the role**:

- The purpose of this position is to provide support to the facility management team to ensure the successful competition of client facility needs.

**What to expect on the role**:

- Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
- Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
- Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
- Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark, electrical, mechanical and fire & security matters.
- Planning and implementation of building maintenance programs such as preventive, corrective maintenance, inspection schedules and daily checklist.
- Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the building.
- Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
- Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
- Evaluate and recommend improvements to enhance overall facility efficiency.
- Build and maintain relationships with clients, attend to their feedback and complaints.
- Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the building.
- Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.

**To be eligible for the role**:

- Minimum 3 - 5 years in related experiences.
- Ideal background in Facilities Management/Property/Construction/Project - strength in coordination + administration work support/workplace.
- Education: Diploma / Degree in Facilities Management / Engineering
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Ability to effectively present information to an internal department and/or large groups of employees.
- Requires basic knowledge of financial terms and principles.
- Basic skills with Microsoft Office Outlook.
- Possesses strong leadership skills, initiate, committed, willing to learn, pleasant disposition and general clean habits.
- Must be a team player, have a sense of responsibility to meet objectives of the organization.

**HSE**:

- Responsible for personal safety and the safety of those who are affected by your work.
- Complete all required and assigned HSE training at a satisfactory level.
- Follow all activity policies and procedures, including all HSE-related requirements at all times.
- Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc. - Report any conditions which you feel could result in an accident or injury and / or stop work if required.