Asstmgr-front Office I
5 days ago
**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **职位概述** 每日协助前厅部经理管理前厅部职能并监督员工。前厅区包括行李员/门卫、总机和客户服务/前台。指导并与经理和员工合作，执行确保高效入住和退房流程的程序。确保客人和员工的满意度，并最大限度地提高部门的财务业绩。 **求职者个人资料** **教育和经验要求** - 高中文凭或高中同等学历 (GED)；2 年宾客服务、前台或相关专业领域工作经验。 或者 - 在经认可的大学取得酒店及餐厅管理、酒店管理、工商管理或相关专业的两年制学位；不要求工作经验。 **核心工作活动** **支持前台团队管理** - 利用人际关系和沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；表现出诚实/正直；以身作则。 - 鼓励和建立团队成员之间的相互信任、尊重和合作。 - 监督和管理员工。管理所有日常运营。充分了解员工的职位，以便在员工缺勤时履行职责。 - 确保在所有班次表彰员工。 - 建立和维护与员工的开放协作关系。 **监督和支持宾客服务及前台目标的进展** - 管理日常运营，确保质量和标准，且每天满足客户的期望。 - 制定具体的目标和计划，以便优先考虑、组织和完成工作。 - 处理投诉，解决纠纷，解决不满和冲突，或与他人进行协商。 - 努力改善服务表现。 - 与前厅部经理协作，持续改进部门服务。 - 就前厅部目标传达清晰一致的信息，以产生预期的成效。 - 参与制定和实施基于评论卡审查和客人满意度结果的纠正行动计划。 - 在所有部门会议期间强调客人满意度，并专注于持续的改进。 **确保卓越的客户服务** - 提供超越预期的服务，实现客
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - W Marriott International dążymy do tego, aby być pracodawcą oferującym równe szanse,...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunità, ad...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Na Marriott International, nós nos dedicamos para sermos um empregador que oferece...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que...
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Asstmgr-front Office I
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25197019 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Sabah, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **職務概要**
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Front Office Manager
3 days ago
Kota Kinabalu, Malaysia ECHO RESORT Full timeFull Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...
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Front Office Executive
7 days ago
Kota Kinabalu, Malaysia KING PARK HOTEL Full time**Responsibilities**: - Trains, cross -trains, and retrains all front office personnel. - Participates in the selection of front office personnel. - Schedules the front office staff. - Supervises workload during shifts. - Evaluates the job performance if each front office employee. - Maintains working relationships and communicates with all departments. -...
