Retail Assistant

5 days ago

Kuala Lumpur, Malaysia Wanderlust + Co Full time

**Part-time/ Full Time - Jewellery Stylist (Shop Assistant)**

As a Jewellery Stylist, you are our on-ground ambassador to the offline Wanderlust + Co experience. You contribute to the business by maximising sales on the floor in addition to providing exceptional customer service that meets the Wanderlust + Co standard. You will help to achieve individual sales goals and build long-lasting client relationships through your passion for the brand and extensive product knowledge. You are also responsible to support all back-of-house related operational tasks. This role reports to the Retail Area Manager and may be based in Bangsar or Bandar Sunway.

**Responsibilities**:
**Sales Performance**
- Deliver a warm and pleasant experience to all customers visiting the store
- Achieve and exceed individual sales goals
- Possess a strong drive for results while maintaining a positive and caring attitude at all times to both team members and customers

**Customer Development**
- Offer exceptional service to all Wanderlust + Co customers in person, or over the phone and through any electronic communication
- Demonstrate strong product expertise and engage customers through product knowledge and brand story
- Able to highlight any issues and suggest appropriate solutions promptly to Store Manager so each customer’s complaint / issue is effectively and promptly solved

**Operations**
- Execute opening and closing of the store according to guidelines
- Ability to handle all store equipment especially POS system
- Support visual merchandising, merchandising and housekeeping according to store guidelines
- Keep the product in stock room and floor in perfect condition
- Participate in all inventory and cycle counts and protect the assets of the store
- Assist in packing or wrapping customers’ merchandise

**Job requirements**
- Proven work experience as a Retail Associate
- Friendly and energetic with strong communication skills in English and Malay, Chinese is a plus
- Customer-service oriented
- Detail-oriented
- Positive attitude and a team player
- Availability to work flexible shifts, including nights, weekends and public holidays

**Salary**: From RM1,700.00 per month

Schedule:

- Afternoon shift
- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Would you be flexible to work at more than one of our outlets?

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