Ecommerce Executive

2 days ago

Malaysia Nuren Group Full time

Overview
- Startup

**SALARY**:
Negotiated

**INDUSTRY**:
Business Development

**JOB TYPE**:
Full-Time

**SKILLS**:
customer service | merchant servicing | campaign management | ecommerce

**JOB DESCRIPTION**:
You will be part of the ecommerce team for leading parenting platform in South East Asia. You will be managing our ecommerce operations including merchant onboarding, order fulfillment and customer service.

**JOB RESPONSIBILITY**:

Ensure smooth merchant onboarding process (signup, training, product upload, business listing).
- Follow standard operation procedures; monitor ecommerce KPI & exceptions (eg: delivery time, customer SLA, out-of-stock reminder).
- Manage ecommerce operation issues such as product upload, order fulfillment, inventory and logistic.
- Liaise, coordinate and follow up closely with all related departments to ensure customer and merchant satisfaction are met.

**JOB REQUIREMENT**:

- Minimum 1 years working experience in ecommerce or marketplace operations.
- Passionate about ecommerce trends; adapt easily to business growth.
- Knowledge and experience in parenting, female, baby & kids category is an added advantage.
- You pay attention to details because you know customer satisfaction is important.
- KPI-driven, excited to learn new things and able to work in team.
- Able to speak and write in English.
- Must be self-disciplined and hardworking.
- Must love to work in high growth startup environment.
- Positive attitude with good communication skills.

**WEBSITE**:
**INDUSTRY**:
Baby

**TOTAL EMPLOYEE**:
50 - 99

**OVERVIEW**:**
Nuren Group** is a fast-growing regional technology company, with presence in Malaysia, Singapore and Thailand. We manage a series of parenting platforms that targets female audiences across South East Asia. Our products include Motherhood, Kelabmama, Wedding and Ibuencer.

**MISSION**:
**CULTURE**:
We are voted **Top 1000** sites in Malaysia & we are **EXPANDING** We are seeking young & dynamic people to join our lovely team. And no, you don't need to be a Malaysian to apply. But you do need to have the right attitude to learn, innovate and most importantly, passionate about what we do - e-commerce, media & event We have roles to fit every professions - sales, marketing, technology, digital, designer, editorial, project manager, customer service and more. So get in touch

**BENEFIT**:
Get paid to work & have fun

Happiness is the new productivity.

Flat organization & we hate politics.

Monthly mini team bonding activities.

Plenty of snacks. Yes, all day long.

Your medical is taken care of.

Flexi & casual everyday.

Birthday is your holiday

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