Service Desk Agent

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.Job Types: Full-time, Permanent, Contract,...

**Front Desk Executive (Guest Service) -RM1800-RM2500** Working Days : 5 days - 9am-6pm Nature of Business : Established IT company Front desk duties - attending to walk in customer related to the computer services Front desk duties - managing & provide basic IT troubleshooting for the customer Handle inquiries and complaints from the customers Customer...

1. Handle campaign-based marketing activities of global brands in the retail outlets to create brand awareness and increase sales 2. Manage inventory levels (to avoid overstocking, reduce obsolete stocks, and understocking). 3. Manage product (product/brand knowledge, target group, unique selling point) 4. Handle all communication and promotion-related...

**Roles and Responsibilities**: - **Leadership and Management**: Lead, mentor, and manage the service desk team, fostering a positive and productive work environment. - **Service Delivery**: Oversee the daily operations of the service desk, ensuring timely and efficient resolution of technical issues within SLA. - **Customer Service**: Maintain high levels...

1. Provide Excellent Customer Service to guest via Front desk check in and check out. 2. Comply with Brand Standards for checking and checking out guest and providing excellent service to hotel and loyal guest. As one of the tallest hotels in one of Malaysia’s most green and pleasant cities, Le Meridien Petaling Jaya Hotel majestically rises amidst quiet...

The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony, connectivity, security, servers and real time operations. The Service Desk Analyst serves as the initial point of...

Sunway Technology is part of the Sunway Group, a well-diversified conglomerate. Sunway Technology encompasses a Group of IT companies, each with its specific competencies and focus. Together, the Group is recognised as the preferred end-to-end IT solutions provider.Metacloud Sdn Bhd [ V)]Job Responsibilities:To provide technical and process assistance to...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

Join **Aspiro**, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro, we value creativity, personal growth, and innovation. As an **IT Service Desk Analyst**, you'll be part of our fast-growing team, with ample opportunities for career advancement. We encourage individuals who are eager to...