Sales Support Coordinator

4 days ago


Shah Alam, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Job responsibilities: Sales: - To receive telephone request for price quotations, orders, order changes, order for any promotions, adjustments and cancellations directly from dealers. - To achieve and maintain rapport with customers and endeavours to quote prices pre-determined by sales department. - To liaise with the warehouse personnel on the deliveries of goods to customers. - To retrieve customer information, stock status information, the status of purchase orders and make changes on customer purchase order. - To take note, monitor and follow-up on "KIV" cases for the handle/selected sales person Sales Support Function: - To periodically update stock location in the computer system. - To perform data processing operation for a) Delivery orders b) Invoicing c) Cash Sales d) Credit Notes (Goods return & Cancelled invoices) e) Credit & Debit Notes (AR) f) Stock Transfer Note - To ensure that the filing system for the department are updated and filed into the correct files. - To ensure all outgoing delivery orders are recorded     - To ensure all payments relating to the sales are collected (cash sales only).   - To co-ordinate with Finance Department on the credit limit and A/R issues.   - Sorting of documents after endorsed by Sales Support Manager.   - To provide sales support function to the sales department, such as telemarketing - To perform any other duties as assigned by the management to meet corporate business objectives. Job Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - Experience in sales support, customer service, or related roles, also Open to Fresh Grad without working experience - Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines. - Excellent communication and interpersonal skills, with a customer-focused approach. - Proficiency in MS Office suite and CRM software (e.g., Salesforce, HubSpot), Familiar with Excel - Analytical mindset with the ability to interpret data and generate actionable insights. - Detail-oriented and able to maintain accuracy in data entry and documentation. - Ability to work independently and collaborate effectively in a team environment. - Speak basic English **Job Types**: Full-time, Fresh graduate **Salary**: RM2,000.00 - RM3,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Supplemental pay types: - Performance bonus Application Question(s): - Please rate your English language proficiency from 1 to 10.



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