Ticket Specialist- Airline or Aviation Industry

The Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove, ensuring accurate issuance, reissuance, refunds, exchanges, and compliance with airline and regulatory requirements (including IATA & Malaysian aviation standards). The role involves managing a ticketing team, coordinating with airline partners, optimizing...

**Key Responsibilities: - ** - Work with other departments on ticketing requirements. - Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets. - Dealing with various airlines. - Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in...

**Responsibilities**: - Work with other departments on ticketing requirements. - Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets. - Dealing with various airlines. - Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group,...

Job DescriptionThe Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove, ensuring accurate issuance, reissuance, refunds, exchanges, and compliance with airline and regulatory requirements (including IATA & Malaysian aviation standards). The role involves managing a ticketing team, coordinating with airline partners,...

**Key Responsibilities**: - Work with other departments on ticketing requirements. - Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets. - Dealing with various airlines. - Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in...

DUTIES AND RESPONSIBILITIES: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and...

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