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Customer Assistant

3 weeks ago

Ipoh, Malaysia Celesty Sdn Bhd Full time

Identify customer needs, concerns, and questions
- Provide accurate information and to customer
- Direct to appropriate teams and/or departments as needed
- Generate sales leads and forward to sales reps
- Build professional relationships with customers through excellent customer service
- Follow up with customers on questions and complaints
- Collaborate with immediate team, as well as other teams and departments within our company, to ensure overall customer satisfaction
- Follow company communication policies, procedures, and guidelines at all times
- Perform every daily task with our customers' satisfaction in mind
- Be in Management Training Program

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
Schedule:

- Early shift
- Monday to Friday
Supplemental Pay:

- Commission pay
- Performance bonus
- Retention bonus
Ability to commute/relocate:

- Ipoh: Reliably commute or planning to relocate before starting work (preferred)