Store Supervisor Cafe Mesra @petronas Gambang

5 hours ago

Kuantan, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time

**Responsibility**

Responsible for assisting the station manager in executing station operations during scheduled shifts, deploying and leading the shift team to deliver great customer service.

This includes opening /closing the station, supervising employees, delegating responsibilities, training staff as needed and developing positive relationships with the staff & provides feedback to store manager on staff performance.
- Supervise all station day-to-day operations within budgeted guidelines and to the highest standards
- Supervise store level personnel and in charge of seamless daily operation from opening to closing of station
- Preserve excellent levels of internal and external customer service
- Plan stock, perform inventory planning and purchase goods for respective station
- Perform inventory database for both consumables and food raw materials
- Identify customers' needs and respond proactively to all of their concerns
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations - including monitor and supervise 3rd party (contractors), to provide QA/QC
- Report on management regarding sales results and productivity
- Ensure food served at the highest quality level

**Please Call/Whatsapp at Mrs. Wiwen 011-11271004**

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**Job Types**: Full-time, Permanent

Pay: RM2,090.56 - RM2,869.05 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Early shift
- Evening shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

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