Customer Relations Executive Honda G-mart Autoworld

3 days ago

Kuala Lumpur, Malaysia G-MART CORPORATION SDN BHD Full time

Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring
- To ensure compliance to customer data utilization by dealer management and Honda Malaysia
- Continuously strive to develop and maintain good rapport with customer and strive towards achieving high customer satisfaction
- Coordinate, conduct invitation and record customer’s appointment for Product Update (PUD)
- Coordinate First 1K PMSS activity with Sales

**Job Requirements**:

- Minimum Diploma in any field, with 1 years’ experience in Customer Service; Degree Holder in any field (Added advantage if working experience is similar industry)
- Excellent Telephony, Communication and Interpersonal skills
- Strong Language Skills
- Able to communicate effectively in English, Malay and local dialects (written and spoken)
- Prepare simple report (if required)
- Customer Service Oriented and believes that “customers come first”
- Competent in Microsoft Office (Word, Excel, Power Point).
- Independent, high commitment, self-motivated and good problem solving

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM2,500.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

  • Job Controller Honda G-mart Autoworld Sdn Bhd

    5 days ago

    Kuala Lumpur, Malaysia G-MART CORPORATION SDN BHD Full time

    Honda G-Mart Autoworld Sdn Bhd is a leading **Honda dealership** under the renowned **G-Mart Group**, located at **Jalan Pahang, Kuala Lumpur**. We specialize in providing comprehensive sales and service solutions for Honda vehicles, with a strong commitment to delivering the best customer experience. As part of G-Mart Group, we prioritize professionalism,...

  • Customer Relations Executive Honda G-mart Autoworld Sdn Bhd

    5 days ago

    Kuala Lumpur, Malaysia G-MART CORPORATION SDN BHD Full time

    Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership - Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership - Handle customer’s concern, analyse root cause and take improvement activities - Ensure all customers’ voice is...

  • Technician / Mechanic Honda G-mart Autoworld Sdn Bhd

    3 days ago

    Kuala Lumpur, Malaysia G-MART CORPORATION SDN BHD Full time

    **Responsibilities**: To perform general repairs and maintenance services which includes: - Honda basic maintenance programme, fault tracing of engine management system problems, engine tuning & adjustment, general repair and overhaul of engine. - Fault tracing of auto-transmission & manual-transmission problems, general repair of transmission, clutch assy,...

  • Parts Controller Honda G-mart Autoworld Sdn Bhd

    3 days ago

    Kuala Lumpur, Malaysia G-MART CORPORATION SDN BHD Full time

    To assist to utilize Honda SAP system parts inventory control, monitoring of stock level and movement and for parts ordering, whenever necessary. - To assist to ensure that all parts received are in good condition and accounted for and correctly bin on the day parts are received. - To ensure correct supply and invoicing of parts and where applicable, to...

  • Admin Assistant

    3 days ago

    Kuala Lumpur, Malaysia G-MART CORPORATION SDN BHD Full time

    **Job scope**: - Honest and trustworthy in working - Manage the daily affairs of the office - Enter data for the customer - Can communicate with employers and other staff - Can complete tasks quickly given by superiors - Punctual and disciplined - Assist colleagues whenever necessary **Requirements**: - Single - Have work experience in the field of...

  • Store Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pop Mart Full time 4,000 - 8,000 per year

    POP MART Federal Territory of Kuala Lumpur, MalaysiaStore Manager POP MART Federal Territory of Kuala Lumpur, Malaysia 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from POP MART POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a...

  • Key Account Manager

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia T & G Global Full time 60,000 - 120,000 per year

    About T&G GlobalT&G Global is a leader in the fresh produce industry, bringing premium produce brands, including our iconic ENVY and Jazz apples to consumers worldwide. Our story began over 125 years ago and today our 2,000 people are located in 13 countries, with customers in more than 60 countries.In light of the rapidly growing consumer demand for T&G's...

  • Marketing Assistant Manager

    2 weeks ago

    Cheras, Kuala Lumpur, Malaysia Pop Mart Malaysia Sdn. Bhd. Full time 40,000 - 80,000 per year

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, Intellectual Property (IP) operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing...

  • Store Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia POP MART Full time

    POP MART Federal Territory of Kuala Lumpur, MalaysiaStore ManagerPOP MART Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsDirect message the job poster from POP MARTPOP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist...

  • Software Support Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PC Mart Sdn Bhd Full time 4,000 - 8,000 per year

    We are looking for a Software Support Executive to deliver remote technical support and solutions for our corporate clients using UBS, AutoCount, or SQL Accounting Software. If you have strong troubleshooting skills, enjoy solving technical challenges, and want to help businesses get the most out of their software, we want you on our team Responsibilities -...