Admin Outlet

**Job description**

**ADMIN OUTLET POSITION**

**Job & Responsibilities**:

- You are report your work and duties to your Branch Supervisor and Branch Manager.
- You are required to greet customers when entering or leaving the outlet. Please **assists the customer for the Google Review** of the company while they are waiting or before leaving the outlet.
- You should develop customer service with good knowledge of how the electronic equipment cash registers operate.
- You are **required to manage transactions** with customer using the Emax-Cash register system.
- You may be required to scan goods and ensure pricing is accurate.
- Your duties are **to receive payments either by Cash, E-Wallet, or Credit Card and issue receipts efficiently**. It is necessary to track transactions on balance sheets and report any discrepancies to the accounting department.
- You should **keep track of all cash and credit transactions properly with a good record and filing system** and ensure all transactions run smoothly to maximize customer satisfaction.
- You should resolve customer complaints, guide them, and provide relevant information.
- You are to **maintain a clean and tidy front desk and outlet office**. Handle merchandise display, returns, and exchanges.
- You should maintain a customer-friendly manner and good customer communication skills.
- You must be good with time management.
- You must be cooperative and work with Team Spirit reporting your daily duties and attendances to Branch Supervisor and Branch Manager.
- Your work must be diligent in handling customers' complaints, in any complicated situations, and seek advise from Branch Manager.
- You must have the willingness to learn and continue to develop your career to become excellent.
- You should maintain a good grooming image at work, be clean, tidy, and well-mannered with a good working attitude.
- Proven experience as an officer administrator, office assistant or relevant role.
- Outstanding communications and interpersonal abilities.
- Excellent organizational and leadership skills.
- Familiarity with office management procedures and basic accounting principles.

**Key Requirements**:

- Required spoken and written language(s): Bahasa Malaysia, English or Mandarin.
- **No experienced needed. Fresh graduates are welcome to apply.**:

- SPM, Diploma in administration, finance or professional certification is preferred.
- Proven experience as an officer administrator, office assistant or relevant role.
- Knowledge of use **Michelin system** is an added advantage.
- Outstanding communication and interpersonal abilities.
- Familiarity with office management procedures and basic accounting principles.
- Knowledge of mechanical, electrical and electronic components of vehicles is an advantage.
- Excellent physical condition.
- Willing to working independent and mínimal supervision from branch manager and supervisor.
- Able to work in a **fast-paced environment** that requires **multi-tasking**.
- Able to travel locally (between branches) when required.

**Employees' Benefit**
- Overtime pay
- Performance bonus
- Attendance bonus
- Yearly bonus

Pay: RM1,800.00 - RM2,000.00 per month

Pay: RM1,800.00 - RM2,000.00 per month