Warehouse Executive

7 days ago


Perai, Malaysia YCH DISTRIPARK SDN.BHD Full time

**Job Summary**:
We are seeking a proactive and detail-oriented **Warehouse Executive** who will not only oversee warehouse operations but also serve as a key point of contact for customer service inquiries. This hybrid role requires a hands-on professional capable of managing inventory, coordinating shipments, and resolving customer issues promptly and effectively to ensure a seamless supply chain and customer experience.

**Key Responsibilities**:
**Warehouse**:

- Receive, inspect, and record incoming stock.
- Organize and maintain inventory levels for efficiency and accuracy.
- Coordinate order picking, packing, and shipping based on priority and delivery schedules.
- Monitor warehouse space and layout for optimal use.
- Maintain cleanliness, organization, and safety compliance in the warehouse.
- Support cycle counts and full inventory audits.

**Customer Service**:

- Respond to customer queries related to orders, deliveries, and returns.
- Handle complaints and issues professionally, escalating when necessary.
- Collaborate with the sales and logistics teams to ensure timely and accurate deliveries.
- Track shipments and provide updates to customers.
- Process returns or exchanges as per company policies.
- Maintain accurate records of customer interactions and resolutions.

**Qualifications & Requirements**:

- degree in logistics, supply chain, or related field is a plus.
- 3 years of experience in warehouse operations and/or customer service.
- Proficient in warehouse management systems (WMS), ERP systems, and Microsoft Office.
- Strong communication and interpersonal skills.
- Ability to multitask, prioritize, and handle pressure in a fast-paced environment.
- Physical stamina to lift and move items as required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- May I know your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Warehouse: 2 years (preferred)

Work Location: In person


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