Front Desk Receptionist

2 days ago

Wangsa Maju, Malaysia Feel Stay Sdn Bhd Full time

Job description:
Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.

We are looking for Front Office Officer and if you have a knack for customer service and work experience in hotel industry, we’d like to meet you.

**Job Types**: Full-time, Part-time

Pay: RM1,500.00 - RM2,300.00 per month

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

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