Telesales Admin

**Responsibilities**:

- You will be to greet customers, answer their questions, take order and provide product information.
- Sales Support: Assist the sales team in managing and coordinating sales activities, including order processing, preparing sales proposals, and maintaining sales documentation.
- Customer Service: Provide excellent customer service by promptly responding to customer inquiries, resolving issues, and addressing customer concerns professionally and on time.
- Sales Coordination: Collaborate with the sales team to ensure seamless communication and coordination between sales representatives, customers, and internal departments.
- Order Management: Process sales orders, track order status, and ensure timely delivery to customers. Coordinate with logistics and invoicing departments to provide accurate and efficient order fulfilment.
- Sales Reporting: Prepare sales reports, analyze sales data, and provide regular updates to the sales team and management on sales performance, market trends, and customer feedback.

**Requirements**:

- High school SPM, diploma or work experience similar.
- Fresh Graduate is welcome to apply.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Proficient in using MS Office Suite (Word, Excel, PowerPoint).
- Attention to detail and accuracy in handling sales-related documentation and data.
- Ability to work independently.
- Excellent observation skills.

**Employee Benefits**:
Opportunity to climb the corporate ladder in the future

Professional development

Staff Purchase discount

Company Uniform Formal Attire

Compensation & Benefits

Birthday voucher

Long Service Awards

Healthcare Medical Benefit package

Performance bonus

Retirement Benefit

Coaching provided for beginners

Training and certification sponsored by the company.

Special granted leaves: Personal Flexible Leave, early release for top performers.

Rewards and recognition: Long Service Award, Best Performer Award, Role Model Awards and etc.

Additional Benefits: Sports and Recreational

**Job Types**: Full-time, Permanent, Contract, Fresh graduate

**Benefits**:

- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday
- Rotational shift

Application Question(s):

- Do you have experience calling customers & making order?
- what is your age? date of birth
- Are you still working? how fast can you start work?