Manager Financial Crime Intelligence

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role is within the Global Business Modernisation (GBM) delivery centre in Malaysia, reporting to the Head of Financial Crime Intelligence Unit Head, with a parallel business reporting line to the Group Chief Security Officer. You will form part of the Financial Crime Monitoring Hub Team (FCMH) team primarily responsible for facilitating and supporting the Conflict of Interest and Due Diligence checks performed across new vendor onboarding and new contract initiation. Additionally, you will be responsible for reviewing transaction monitoring alerts specific to vendor payments. These checks will involve the use of internal systems and tools. The role will involve working closely with Head Office (HO) and supporting the business units in Prudential Group, in centralised compliance

Apart from the above core activities, the role will provide oversight and manage a small team of 1-2 analysts in the FCMH.

Key Roles & Responsibilities

Conflict of Interest and Due Diligence
- Review conflict of interest / conflict of loyalty reports generated by Prudential’s monitoring system to determine if there are any undeclared conflicts involving Prudential Staff and family members.
- Perform initial due diligence checks on vendors.
- Liaise with the relevant business buyers / vendor owners requesting the checks, and provide intelligence package

Transaction Monitoring
- Perform review of transaction monitoring alerts flagged out by Prudential’s monitoring system
- Escalate alerts requiring further scrutiny to either local business units or group investigations, if required
- Recommend actions to Finance, i.e. approve or reject payment, after performing review of the alerts
- Appropriately document the review rationale and conclusions

Other Responsibilities

In addition to the key tasks highlighted above, you will be responsible for coaching and developing other members of the team. You will also work across other Financial Crime Monitoring Hub activities, including:
also work across other Financial Crime Monitoring Hub activities, including:

- Support Procurement Conflict of Interest and Due Diligence process owners in including training preparation, process documentation, etc.
- Perform relevant user / customer support
- Oversee compliance with Anti Bribery and Corruption policy, including Conflict of Interest, Conflict of Loyalty and Due Diligence policy
- Produce relevant group-wide management information and reports
- Support relevant process and control improvement initiatives as required from time to time
- Identify common issues / themes in procurement related exceptions
- Identify improvements to system monitoring rules / red flag alerts
- Provide ah-hoc support to the Procurement Team Lead and Head of Financial Crime Monitoring Hub when required
- Provide oversight of conflict of interest and gifts and hospitality attestation programme

Requirements
- Possesses a bachelor’s degree or diploma
- At least 4 years of experience in performing compliance operational activities e.g., due diligence, transaction monitoring, conflict checks.
- Experienced in financial crime monitoring systems. Experience in using Quantexa preferred but not essential
- Experienced in creating process documentation such as SOPs (Standard Operating Procedures), process maps
- Curiosity to learn new compliance skills and an effective team player
- Analytical thinking and proficiency in using Microsoft Office Suite of products
- Excellent planning, organisation and time management skills
- Strong communication skills and ability to collaborate confidently with stakeholders across multiple geographies
- Proficiency in English is a must and knowledge of other Asian languages a plus
- Experience in insurance industry or financial services sector is preferred
- Experience in coaching and mentoring junior team members
- Confident in leading meetings and providing reports to senior stakeholders