Financial Services Consultant, Bandar Baru Permas

6 days ago


Malaysia CIMB Group Full time

**Sales Planning **"- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales service. - To plan and implement sales activities related to Bancassurance products. - To act promptly on all leads and follow-up activities. - To acquire good knowledge of Bancassurance products in the market. - To achieve individual sales target and contribute towards the achievement of the branch target. - Manage sales pipeline by participating in sales management routines. - Keeping abreast with accurate and updated information on products, services etc. - Participate in CPD activites to increase knowledge and skills. - Update branch managers on status of activites and any issues when necessary." **Sales Execution **"- To actively market and sell Sunlife products to all customer - Actively involve in cross-product sales activities of to ensure optimal customer reach, product exposure and effective operations that optimize delivery to customer. - Ensuring successfullness of all relevant sales campaign." **Customer Relations **"- Handles custemer inquiries diligently, resolve of excalate the necessary to the relevant parties. - Refer customer to the relevant officers sales person for other products and services. - Resolve customer complaints and escalate to the respective parties where necessary. - Develop and build long term business relationship with customers." **Compliance **"- To ensure the completeness and accurateness of customer's documents and information for sales execution and submission - To perform housekeeping on business documentation efficiently. Avoid exposure and exercise caution on all confidential information. - To submit the necessary to the relevants parties and follow-up on timely manner. - To strictly comply to the CIMB Bank's policies and procedures, including credit control procedures, audit compliance, BNM Guidelines etc. - To comply with sales code of ethics and governance. - To response to compliance enquires both from vertical and horizontals as well as audit etc." **People Management **"- To promote and encourage teamwork by: - Providing assistance to colleagues, branch lead generators, supervisors etc. - Sharing knowledge and new ideas to the team. - Maintaining conducive and professional working relationship with team and customers. - To project a professional business image at all times through high standards of housekeeping and personal grooming."


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