Finance Analyst

**About DXC Technology**:We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

**What you’ll be doing**:
Coordinating daily work of the team in order to meet SLA levels.

Monitoring the results especially against the SLA levels and internal metrics, taking improvement actions whenever needed.

Managing the holidays and back-up structure to ensure the service continuity.

Identifying and solving operational problems.

Working on improving productivity of the team.

Cooperate fully during internal and external audits.

Spread out and promote company corporate culture and fiscal discipline as would in its own business.

Comply with company ethical standards while executing daily functions.

Fulfill other tasks given by the management.

Effective business communication, particularly with regard to:

- Communicate all relevant information and enquires to the appropriate person/teams.
- Supporting the team in resolving more difficult or complex queries.
- Liaise with appropriate teams (e.g. CRC, Bank operations teams, Payment team, collection & other internal stake holders business, client, IT) to address/solve issues; follow on learning, changes; leveraging/best practice sharing
- Escalate queries/issues in the timelines and guidelines provided
- Working on maintaining high level of service delivery:

- Ensuring the process documentation (SOP) is up-to-date and log of changes is maintained.
- Knowledge sharing with the team members, highlighting the recent process changes.
- Creating and improving the training materials for the team.
- Delivering process training for new joiners.
- Managing certification process - creating/improving the documentation and certifying the team members on a timely basis.

**What you need to be successful in this role**:
Bachelor’s Degree in Accounting or Finance

0 to 2 years of relevant business/BPO experience

Fresh graduates are welcome to apply

Good Knowledge on Accounts Receivable Process

Understanding of accounting concepts and principles

Good interpersonal skills and team player

Good Communication skills

Decision making, problem solving and analytical skills

Target oriented with strong focus

Eye for detail and accuracy

**Flexible to work in any shifting schedule**

**Our Culture and Benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

Our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an Equal Opportunity Employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.