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Personal Financing, Retail Assets Division

2 weeks ago

Kuala Lumpur, Malaysia Bank Islam Full time

Req ID: 6303- Job Description:

- **Business Execution & Portfolio Asset Growth**
- To focus on the execution of Personal Financing strategy, business plans and to achieve the target growths of Personal Financing Asset portfolio.
- To implement strategies and business plans to attract and increase Personal Financing take up rate
- To assist in reviewing and developing program to suit the current market needs.
- To innovate Personal Financing in the aspect of product delivery, unique selling propositions, alternative sales channel promotional materials and marketing campaigns.
- To identify opportunities to improve procedures in order to continuously improve the product as well as customer experience.
- To engage and develop selected community and provide Personal Financing and other financial solutions to them.
- To promote, protect and improve Personal Financing and Bank Islam brand reputation and presence amongst the selected target market.
- To build and promote appropriate sales and service culture within Consumer Banking that meets and exceeds customer expectation in a cost-effective manner.
- To drive, increase customer satisfaction via enhancement of products and service to attract, retain and grow Personal Financing customers.
- Maintain close liaison with all concerned department, including Risk Management, Credit Management, Shariah Division, Legal Division, Compliance Division, Branch Operations, and others external parties.
- To conduct periodic product analytic, portfolio health check, local market analysis, current market practice to remain competitive and relevant in the market.
- To conduct analysis on Product Profitability (Fee Based and Fund Based), identify opportunity to maximize revenue, and recommend the best profit rate to remain competitive in the market.
- To take remedial action if the result/ performance is not as per desired level.
- Be part of continuous process improvement by other stakeholders and implement changes as necessary.

**Job Requirements**
- Excellent in analytic and risk management.
- Excellent communication, interpersonal with good business acumen.
- Be an assertive and innovative team player, highly independent, committed, self-motivated, resourceful and result oriented.
- Ability to multi-task, highly numerate with great attention to detail.
- A team player in a dynamic and fast-moving business environment.