Service Technician

7 days ago

Cheras, Malaysia Berjaya CKE Enterprise Sdn. Bhd. Full time

**Position Summary**:
The Service Technician is responsible for dismantling, assembling, troubleshooting, testing, and servicing the Company’s products (after-sales service). We are currently seeking for Service Technician to be part of our Service Team, to be based at our Wisma CKE (Cheras).

**Responsibilities**:

- Carry out 100% after-sales troubleshooting of the company’s products and service visits of the units within your designated customers and territory to achieve customer satisfaction.
- Repair, service and install Company’s products at the customer site (after-sales service and projects).
- Identify and resolve issues with refrigeration, electrical and gas units quickly and efficiently.
- Checking electrical/ electronic/ mechanical faults of the units.
- Maintain accurate records of service activities and repairs.
- Communicate effectively with customers while on-site to build a good rapport.

**Requirements**:

- Possess a Diploma or Certificate in Refrigeration/ Air-Conditioning/ Electrical/ Electronic Engineering or any related Technical Field.
- Having relevant working experience in repairing kitchen equipment and commercial refrigerators with a minimum of 3-5 years experience.
- Strong knowledge of various kitchen equipment, including ovens, grills, fryers, dishwashers, refrigeration units, etc.
- Proficient in troubleshooting and repairing equipment malfunctions and breakdowns; mechanical/ electrical/ electronic failures.
- Possess valid B2 and D Class driving license.
- **1 Full-time position available.**

**Working Schedule**:

- **5-Days Working** per Week (alternate Saturday on a rotation basis and entitled for 1-Day Off on weekdays if working on Saturday)
- **Normal Working Hours** (9.00 am ~ 6.00 pm - Monday to Friday with 1-hour Rest/ Breaktime) & (9.00 am ~ 5.00 pm - Saturday with 1-hour Rest/ Breaktime).
- **Rest Day - Sunday**.

**Benefits**:

- Overtime Payment (Rate as per the Employment Act’s requirements).
- Staff Benefits (Annual/ Medical/ Hospitalisation/ Congratulatory/ Compassionate Leave & Medical Coverage).
- Statutory Contributions (EPF, SOCSO & HRDF).
- Annual Salary Increment and Bonus (will be based on Company's Performance).
- Technical Service Training will be provided.
- Company Uniforms will be provided.

Pay: RM1,800.00 - RM3,000.00 per month

Supplemental Pay:

- Overtime pay
- Performance bonus

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