Customer Service
2 days ago
**Responsibilities**:
- Respond to customer comments and complaints on social media platforms (Facebook, Instagram, TikTok, etc.).
- Provide accurate information about products or services in a professional and friendly manner.
- Monitor daily messages and ensure timely responses.
- Report customer feedback or issues to the management team.
**Requirements**:
- Minimum SPM/Diploma qualification.
- Fluent in Bahasa Malaysia and able to communicate in basic English.
- Good communication skills and patience in handling customers.
- Experience in managing social media platforms is an added advantage.
Pay: RM2,500.00 - RM5,000.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Work Location: In person
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