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Helpdesk Representative

3 weeks ago

Kuala Lumpur, Malaysia Techtiera Sdn Bhd Full time

**ob title - Helpdesk Representative - Mandarin Speaker**

**Location - Kuala Lumpur, Malaysia**

**Duration - Permanent Full Time**

**Open for expats**

**Requirements**:

- Responsible for resolving staff and customer technological questions that need technical support.
- Excellent written and verbal communication skills
- Able to clearly communicate technical concepts to both technical and non-technical audiences
- Handle L1 Incidents, Service requests and triaging incidents
- Extract ad-hoc reports based on Customer request.

**Job Types**: Full-time, Permanent

Pay: RM2,208.06 - RM6,200.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Helpdesk or service desk: 1 year (preferred)

**Language**:

- Mandarin (preferred)