Service Crew

2 weeks ago

Johor Bahru, Malaysia Thamada Village Full time

Are you passionate about delivering exceptional service and creating memorable experiences for customers? Do you thrive in a fast-paced environment where teamwork and communication are key? If so, we want you to join our team as Service Crew Members

**Responsibilities**:

- Greet and welcome customers with a friendly and positive attitude.
- Take customer orders accurately and efficiently, ensuring special requests are noted.
- Serve food and beverages promptly and courteously, adhering to quality standards.
- Anticipate and respond to customers' needs, providing recommendations and assistance as needed.
- Maintain cleanliness and organization of dining areas, including clearing tables and resetting them for the next customers.
- Handle payment transactions accurately and securely, processing orders through our point-of-sale system.
- Collaborate with kitchen staff and other team members to ensure smooth and efficient service.
- Uphold company policies and standards for food safety, hygiene, and customer service at all times.

**Qualifications**:

- Must have **SPM**.
- Previous experience in a customer service or hospitality role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work well in a team environment and under pressure.
- Positive attitude and willingness to go above and beyond to exceed customer expectations.
- Flexibility to work evenings, weekends, and holidays as needed.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Professional development

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay

Ability to commute/relocate:

- Larkin: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Service Crew: 1 year (preferred)

**Location**:

- Larkin (preferred)

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