Junior Executive, Claims

7 days ago

Kuala Lumpur, Malaysia Tokio Marine Group Full time

**Responsibilities**:

- Provide general administrative and support including filing, scanning, mailing, data entry within desired target TAT to ensure compliance to internal and regulatory guidelines.
- Assist in claims registrations and payments to facilitate smooth claims processing.
- Maintain office supplies for department.
- Scan the incoming documents and upload the scanned documents into claims system. Verify the quality and accuracy of the scanned documents and make necessary adjustment as needed.
- Update and maintain proper records/retention of claims documents in the filing system and in shared folder before sending the documents for storage.
- Organize and file claims documentation in a systematic and easily accessible manner. Ensure accuracy and attention to detail while labelling, categorizing and indexing files.
- Retrieve requested files/documents promptly and accurately. Ensure proper and accurate record on the file movements in filing system.
- Conduct regular checks to ensure that all documents are properly filed and archived. Identify and rectify discrepancies in filing or scanning processes.
- Adhere to organizational policies and procedures related to document management and confidentiality. Ensure compliance with relevant regulations and guidelines governing document retention and disposal.
- Timely claims customer service and prompt response to customers’ enquiries.
- Handle ad-hoc tasks and projects as assigned by supervisors.

**Requirements**:

- Minimum SPM/ STPM qualification.
- Excellent computer skills and proficient in excel, word and outlook.
- Effective written and communication skills.
- Knowledge of basic office equipment, including scanners and photocopies.

How to apply?
- Please submit a detailed resume, stating your expected and current salary and notice period required.
- Write to us

**Human Resource Department**
Level 20, Menara Hap Seng 3,
Plaza Hap Seng,
No. 1, Jalan P. Ramlee,
50250 Kuala Lumpur.

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