Business Analyst

6 days ago


Kuala Lumpur, Malaysia HEALTHCARE CONSULTANT ASIA SDN BHD Full time

**You'll be responsible for**:

- Responsible to translate the business requirements into technical documents and business diagram in compliance with Healthcare Consultants Asia Sdn Bhd (HCASB) prescribed standards in order to facilitate the development of accurate functional specification.
- Delivery of the documentation in accordance with the timeline.
- Acting as an intermediary between business units, vendors and support teams.
- Tests and documents solutions.
- Coordinate user acceptance test until signoff.
- Monitor and manage all change requests from business units assigned.
- End-to-end involvement from project scoping, system readiness for UAT and production roll-out, project implementation and post project implementation to stabilization.
- Ensure the outcomes/delivery of project are in accordance with digital roadmap.

**Important to your success**:

- Bachelor’s Degree, Post Graduate Diploma, Professional Degree of any discipline with Computer Science/ Information Technology preferred.
- At least 1-2 years’ experience as a Business Analyst.
- Knowledge on General Insurance products & claims operation processes.
- User Requirement gathering and Requirement Document Lifecycle management skills.
- Good verbal and written communication skills.
- Analytical thinking and problem solving.
- Experienced in using AI tools such as chatgpt for process improvement and simplification

**Skills**
- Possesses excellent analytical skills that enables identification of root causes, assessment of opportunities, and driving of effective solutions
- Highly self-motivated with a strong sense of accountability and attention to detail
- Demonstrates flexibility as needed, takes the lead on initiatives, and shows ownership and accountability
- Capable of quickly adapting to new methodologies, working under tight deadlines and stressful conditions
- Possesses advanced investigative, analytical, and problem-solving skills.
- Able to set team and individual goals, manage multiple tasks, clients, and projects simultaneously while appropriately balancing priorities, deadlines, and deliverables
- Possesses the ability to integrate customer experience into business process development and identify opportunities.
- Customer journey mapping or low/high fidelity prototyping skills is an added advantage.

**Job Types**: Full-time, Permanent

Pay: From RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person


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